Daily Pay

💸 DailyPay at CareSphere

Take control of your paycheck with DailyPay! DailyPay allows you to access a portion of your earned wages before your scheduled payday, giving you more flexibility and financial peace of mind.

Whether you need money for bills, groceries, gas, or unexpected expenses, DailyPay lets you access your earned pay as you work.

How DailyPay Works

As you complete approved visits, your available earnings begin to accumulate in your DailyPay account.

Once your shift is completed and approved, a portion of your earned wages becomes available for transfer.

You can transfer your available earnings to:

• Your bank account

• Your debit card

• Your DailyPay Card

You may choose:

• Instant Transfer – Receive funds immediately for a small fee.

• Next Business Day Transfer – Receive funds the next business day at no cost.

Any earnings that are not transferred during the pay period will automatically be paid to you through your regular paycheck the following Friday.

Getting Started!

Getting started with DailyPay is easy!

1. Visit account.dailypay.com/signup.

2. Create your account using your email address and a password of your choice.

3. Once your account has been created, you can complete your enrollment immediately or return later to finish the process.

During enrollment, you will be asked to provide information so DailyPay can locate your employment records. Please have the following information available:

• Your phone number

• The email address CareSphere has on file for you

• Your Employee ID

  

Verifying Your Identity

After your employment information has been located, DailyPay will need to verify your identity before your account can be activated.

You may be asked to verify your identity using one of the following methods:

• Receive a verification code by text message to the phone number Caresphere has on file.

• Receive a verification code by email to the email address Caresphere has on file.

• Upload a valid government-issued photo ID.

• Enter the last four digits of your primary bank account.

  

Once your identity has been successfully verified, you can complete your enrollment and begin accessing your available earnings through the DailyPay app.

Eligible Visits

Only visits completed with a successful clock in and clock out through the HHAeXchange (HHAX) app are eligible for DailyPay advances.

Please note that a timesheet does not guarantee that earnings from that visit will be available in DailyPay. While a timesheet may appear in your DailyPay account, only eligible and properly processed visits may be included in your available earnings balance.

Understanding Available Earnings

When you first enroll in DailyPay, you will immediately have access to a portion of your earned wages. DailyPay uses an automated calculation designed to make the most accurate amount of your earnings available for transfer while helping ensure that taxes, deductions, and other payroll withholdings are properly accounted for.

As you continue working throughout each pay period, you may notice small changes in the amount available for transfer. This is completely normal. Over time, DailyPay's calculations become even more accurate as the system learns your typical pay patterns, deductions, and withholdings.

Why Are My Available Earnings Lower Than Expected?

The amount displayed in your DailyPay account is not your full paycheck. It is the portion of your earned wages that DailyPay determines can be safely transferred before payday.

At the beginning of a pay period, you may notice a larger percentage of your earnings available for transfer. As additional shifts are worked and payroll deductions such as taxes, benefits, garnishments, and other withholdings are estimated, the percentage available from later shifts may decrease slightly.

This does not mean you are losing earnings.

It simply means DailyPay is reserving enough funds to help ensure that your payroll deductions and taxes are covered when your paycheck is processed. The total amount made available throughout the pay period does not decrease; rather, a smaller portion of earnings from later shifts may be available for transfer.

Important to Know

• Available earnings will never equal 100% of your earned wages.

• DailyPay automatically calculates the amount available for transfer.

• Neither DailyPay Support nor Caresphere can manually adjust your available earnings.

• The amount available may change throughout the pay period as additional shifts, taxes, deductions, and withholdings are calculated.

• Any earnings not transferred through DailyPay will be paid through your regular paycheck.

How to Check Your Available Earnings

To see how much money is currently available for transfer:

1. Open the DailyPay app.

2. Select the Earnings tab at the bottom of the screen.

3. Review your available balance.

You can also check your available balance by texting BALANCE to 66867.

PLEASE NOTE: Any earnings showed on Daily Pay are simply an estimate. This does NOT mean that is what you are being paid for that pay period. Please always review your official paystubs in Vivenitum.

Missing Earnings? Check Your Visit Status

If your earnings are not showing in DailyPay, the first step is to review your visit status in CareSphere Connect.

Navigate to:

CARESPHERE Connect → My Scheduled Visits

Look at the indicator underneath your visit:

🔴 Red Status

Your visit has not processed into payroll due to an issue that must be resolved.

🟡 Yellow Status

Your visit is in progress

🟢 Green Status

Your visit has successfully processed into payroll.

If your visit shows a green status and your earnings still do not appear in DailyPay, please contact DailyPay directly. If your visit is showing a red or yellow status, click on the visit to view additional details and determine what action is needed.

How to Cancel Your DailyPay Account

If you no longer wish to use DailyPay, you can cancel your account directly through the DailyPay app.

Step 1: Update Your Information

Before canceling, verify that your personal information in the DailyPay app is accurate and up to date.

Step 2: Initiate the Cancellation

Open the DailyPay app and navigate to Settings. Follow the prompts to begin the account cancellation process.

Step 3: Allow Time for Processing

Cancellation is not immediate. Please allow 1–2 pay periods for DailyPay to complete the account closure process and update your direct deposit information within the payroll system.

Important Reminder

Once you initiate cancellation:

• Do not remove the DailyPay bank account from your payroll information.

• Do not make any new transfers through the DailyPay app.

• DailyPay will update your banking information in the payroll system as part of the cancellation process.

Failure to follow these steps may result in delays in receiving your paycheck.

Need Help?

DailyPay manages all account information, transfers, payments, and technical support.

Because DailyPay is a third-party provider, CareSphere cannot:

• Access your DailyPay account

• Resolve payment issues

• Reset passwords

• Modify DailyPay settings

For all DailyPay questions or account concerns, please contact DailyPay Customer Support directly.

📞 Phone: 1-866-432-0472

📧 Email: support@dailypay.com

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