---
title: "How to sign a Timesheet"
slug: "timesheet"
updated: 2026-08-14T16:50:24Z
published: 2026-08-14T16:50:24Z
canonical: "docs.carespherehc.com/timesheet"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.carespherehc.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to sign a Timesheet

# ⏰ Timesheets: Your Emergency Backup Plan (Not Your Everyday Clock In or Out!)

## Why Am I Receiving a Timesheet?

Let's clear something up right away:

**There is no excuse for not clocking in and clocking out.**

Your Electronic Visit Verification (EVV) system should always be used for your visits. However, we understand that emergencies can happen. When there is a legitimate clock-in or clock-out issue, a **Timesheet** may be sent to your **text message and email** as a backup solution if you are eligible.

Think of a timesheet as your **emergency parachute**—it's there when you need it, but it should not be your primary way of documenting visits.

> [!CAUTION]
> **Timesheet Correction Limit:** The agency will only make up to 2 timesheet EXCEPTIONS **within any rolling 30-day period**. Once this limit is reached, **supervisor approval is required for any additional timesheets**. Failure to properly clock in and clock out may result in the visit being considered **unworked and ineligible for payment**.

---

## What Is a Timesheet?

![](https://cdn.document360.io/7cc27ebc-6850-460c-a67c-eacd1a60b3a1/Images/Documentation/image(475).png?sv=2026-02-06&spr=https&st=2026-11-13T04%3A13%3A27Z&se=2026-11-13T05%3A13%3A27Z&sr=c&sp=r&sig=sGlqNrnd6jCzg%2BVgK90XC47A9zrtvC47TFoSeFZ61d0%3D)

A timesheet is an electronic form used to verify a visit when a proper clock-in and/or clock-out was not completed.

It serves as documentation that:

- The visit occurred
- The visit date and times are accurate
- The services were provided
- Both the caregiver and patient/authorized signer confirm the visit

Because timesheets are used for payroll and billing verification, they must be completed accurately and promptly.

---

# How to Complete Your Timesheet

## Step 1: Verify Visit Information

Before doing anything else:

✅ Confirm the **Date of Visit**

✅ Confirm the **Visit Start and End Times**

✅ Enter the **full address** where services were provided

Accuracy matters! Incorrect dates, times, **SIGNATURES** or addresses can delay approval. If they are **not** correct please call CareSphere right away at 610-868-1801 option 1 followed by option 2.

> [!CAUTION]
> Never sign a timesheet if the information is not accurate!

---

## Step 2: Complete Your Plan of Care Tasks

Check off every task you completed during the visit.

📝 **Important:** Provide a detailed note explaining what you did for each task.

### Example:

❌ Poor Note:

> Assisted with bathing.

✅ Good Note:

> Assisted patient with bathing, shampooed hair, helped with dressing, and ensured patient safely transferred from shower to bedroom.

The more detailed your documentation, the better.

---

## Step 3: Complete Your Employee Signature

In the **Employee Signoff** section:

✅ Sign your name **legibly.**

✅ Enter the last 4 digits of your Social Security Number

Double-check that your information is entered correctly before moving on.

![](https://cdn.document360.io/7cc27ebc-6850-460c-a67c-eacd1a60b3a1/Images/Documentation/image(476).png?sv=2026-02-06&spr=https&st=2026-11-13T04%3A13%3A27Z&se=2026-11-13T05%3A13%3A27Z&sr=c&sp=r&sig=sGlqNrnd6jCzg%2BVgK90XC47A9zrtvC47TFoSeFZ61d0%3D)

---

## Step 4: Obtain the Patient/Authorized Signer's Signature

This is one of the most important parts of the process.

### If the Patient or Authorized Signer Is Present

Have them:

✅ Sign in the **Patient/Authorized Signer Signature** section

✅ Enter their name in the **Patient/Authorized Signer Printed Name** section

![](https://cdn.document360.io/7cc27ebc-6850-460c-a67c-eacd1a60b3a1/Images/Documentation/image(477).png?sv=2026-02-06&spr=https&st=2026-11-13T04%3A13%3A27Z&se=2026-11-13T05%3A13%3A27Z&sr=c&sp=r&sig=sGlqNrnd6jCzg%2BVgK90XC47A9zrtvC47TFoSeFZ61d0%3D)

> [!CAUTION]
> ### ⚠️ Common Mistake
> 
> Do **NOT** enter your own name in the Patient/Authorized Signer Printed Name field.
> 
> If your name appears in the patient's signature section, the timesheet will be rejected and sent back for correction.

---

## Best Practice

The most effective way to obtain a signature is:

✅ Have the patient or authorized signer sign the timesheet in person during your next visit.

---

## If the Patient/Authorized Signer Is NOT Present

Only use this option when absolutely necessary.

1. Check the box:
  - **"Check here if patient/signer is not present"**
2. Enter an active smartphone number (not a landline).
3. The timesheet will be sent to the patient or authorized signer's mobile phone so they can electronically sign it.

![](https://cdn.document360.io/7cc27ebc-6850-460c-a67c-eacd1a60b3a1/Images/Documentation/image(479).png?sv=2026-02-06&spr=https&st=2026-11-13T04%3A13%3A27Z&se=2026-11-13T05%3A13%3A27Z&sr=c&sp=r&sig=sGlqNrnd6jCzg%2BVgK90XC47A9zrtvC47TFoSeFZ61d0%3D)

> [!NOTE]
> 📱 **Important:** The phone number must be capable of receiving text messages.

---

## Step 5: Submit the Timesheet

Once all required fields are completed:

✅ Click **Submit Timesheet** at the bottom of the form.

That's it!

---

# Important Payroll Reminders

## You Are Responsible for Both Signatures

The caregiver is responsible for ensuring:

- Employee signature is completed
- Patient/Authorized Signer signature is completed

> [!WARNING]
> ❗ It is **not** the agency's responsibility to obtain the patient signature for you.

---

## Payroll Deadline

Timesheets must be submitted by **Tuesday of the following week**.

Any timesheet submitted after that deadline will **not be included in payroll processing**.

---

## Sign Within 48 Hours

Timesheets should be completed and signed within **48 hours** of receiving them.

The sooner you complete them, the smoother payroll processing will be.

---

# How Do I Know My Timesheet Is Complete?

You'll receive a text message confirming the timesheet has been fully completed.

✅ Received the completion text? You're all set.

❌ Did NOT receive the completion text?

Your timesheet is **not complete** and may still require action.

---

# Check Your Visit Status Anytime

You can also verify visit status through the [**CareSphere Connect Portal**](https://app.carespherehc.com/).

### Navigate To:

**My Scheduled Visits**

If a visit is not approved for billing, you'll see a **red dot** next to the visit.

Click the visit to view:

- Why the visit is not approved
- Any missing documentation
- A link to your timesheet (if one is required)

This is one of the fastest ways to identify and resolve payroll issues.

---

# Need Help?

### Office Assistance

📞 **610-868-1801**

Press: **Option 1 → Option 2**

---

# EVV Assistance Hours

Need help with clocking in, clocking out, or EVV issues?

### Monday – Thursday

🕗 8:00 AM – 10:00 PM

### Friday

🕗 8:00 AM – 1:00 PM

### Sunday

🕗 8:00 AM – 8:00 PM

---

# Final Reminder

🚨 Timesheets are for emergencies only.

The best way to ensure your visits are approved and paid on time is to:

✅ Clock in correctly

✅ Clock out correctly

✅ Review your visit status regularly

A properly completed EVV visit saves everyone time—and gets you paid faster!